Shipping and Returns' Policies

Buy 1 get 1 FREE Policy

• No full returns allowed.
• Partial exchange is possible for any item, provided it’s from the same
  bundle and exchanged for another size or model from the same
  bundle + exchange fees 131.
• Also, with every bundle, you’ll find a Mystery Card with a special
  surprise!
• In case of refusing to receive your order you will pay a shipping fee equal to :
• Alexandria, Cairo, Kafr El Sheikh, Beheira, Gharbiya, Monoufya, Qalyubia and Dakahlia : 80 EGP.
• Sharqiya, Port Said, Suez, Ismailia, : 100 EGP.
• Damietta: 110 EGP.
• Asyut: 125 EGP.
• North Coast: 150 EGP.

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Bundle Policy

• No full returns allowed.
• Partial exchange is possible for any item, provided it’s from the same
  bundle and exchanged for another size or model from the same
  bundle + exchange fees 131.
• Also, with every bundle, you’ll find a Mystery Card with a special
  surprise!
• If the size is unavailable or the customer doesn’t like any item from
  the bundle, they’ll receive one-third or half (depend on bundle
  quantity) of the bundle value back as points in their account.
• In case of refusing to receive your order you will pay a shipping fee equal to :
• Alexandria, Cairo, Kafr El Sheikh, Beheira, Gharbiya, Monoufya, Qalyubia and Dakahlia : 80 EGP.
• Sharqiya, Port Said, Suez, Ismailia, : 100 EGP.
• Damietta: 110 EGP.
• Asyut: 125 EGP.
• North Coast: 150 EGP.

⸻

Single Products Policy (Excluding Bundles)

• Shipping Fees: 49 EGP instead of 131 EGP.
• Free Exchange.
• Return Fees: 131 EGP.
• In case of refusing to receive your order you will pay a shipping fee equal to :
• Alexandria, Cairo, Kafr El Sheikh, Beheira, Gharbiya, Monoufya, Qalyubia and Dakahlia : 80 EGP.
• Sharqiya, Port Said, Suez, Ismailia, : 100 EGP.
• Damietta: 110 EGP.
• Asyut: 125 EGP.
• North Coast: 150 EGP.